To set up your account on London Base we will collect your email address, password and full name, or collect such information from your Google account.

To make a reservation on London Base we will collect your booking information directly from you or from third parties that you have made your reservation through.

When you check-in, we will collect your own and your guests’ passport information and take a copy of it.

We collect information relating to technical and customer support requests you contact us with.

You are not legally required to provide us your information.

We automatically collect information about the locking and unlocking of the apartment door when using the App’s smart lock feature.

We will automatically collect information about your personal computer and mobile device.

We also collect analytics information about your use of London Base.

To operate London Base and provide its services and features.

To send you administrative notifications relating to London Base.

To send you promotional messages relating to London Base.

To develop and enhance London Base.

To provide user technical or customer support.

We share your information with our service providers helping us operate our business.

If you violated the law, we will share your information with competent authorities.

We will share your information if we are legally required.

We do not knowingly or intentionally collect information about children who are under 13 years of age.

We retain personal data as needed to support London Base and thereafter for compliance and legal purposes.

We implement measures to secure your Information

When you use London Base, other parties may collect personally identifiable information about your activities over time and across different websites or online services.

What are cookies?

We use cookies necessary to operate London Base, for statistics, for marketing purposes and to remember your preferences.

You can always delete or disable cookies

The joint data controllers of your personal data.

Legal bases for processing your information.

We will transfer your Information internationally only in accordance with applicable data protection laws.

You have certain rights to access, update or delete your information, obtain a copy of your Information, withdraw your consent and object or restrict certain data processing activities.

You have a right to submit a complaint to the relevant supervisory data protection authority.

If we change this Statement, we will provide you notice of such change through London Base.

You can contact us at hello@londonbase.co.